Apple has admitted that a small percentage of the latest MacBook and MacBook Pro are afflicted with keyboard issues. For this reason, the company has decided to create a campaign for the total replacement of the same for free to all users in possession of these devices and clearly with this problem.
The situation on the problem of the Apple keyboards was increasingly growing due to an ever-increasing number of users who complained about the impossibility of using their MacBook or MacBook Pro. In this case, different problems arose from the unexpected repetition of letters and characters, the keys that were hard or anyway with an uneven response and then go to characters or letters that even if used did not appear on the screen.
Apple has decided to provide for the resolution of all these problems with the complete and clearly free replacement of the keyboard. In this case, we read in the statement, that Apple Stores but also authorized Apple centers will repair the keyboards of MacBook and MacBook Pro affected by the problem.
Which models of MacBook and MacBook Pro are you interested in?
The models for which Apple recognizes the problem, are the following:
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
To find out whether your MacBook Pro or MacBook model is affected by the free keyboard repair program, just go to the Apple icon on the top left and select ” About this Mac “.
In this case, once the MacBook or MacBook Pro has been brought to an authorized center, what the operators will do will be to perform tests on the keyboard malfunction and understand if the keyboard has to be completely replaced, or maybe you have to replace one or more keys.