Defective batteries on some iPhone 5 – Start the replacement program

Apple has launched a new program to replace defective batteries in some iPhone 5 within the page we explain how and when to ask for the replacement and how to check if your unit is one of those belonging to the program. Apple has launched a new program of technical assistance for the replacement of defective batteries installed in a seemingly small number of iPhone 5 sold between September 2012 and January 2013 Defective units offer a battery life of less than normal, forcing too often to recharge.

” Apple has determined that a very small percentage of iPhone 5 may have a reduced battery life or needs to be recharged more frequently, ” writes the company within the official website. ” The iPhone 5 affected were sold between September 2012 and January 2013 and can be identified by serial number. If your iPhone 5 shows these problems and meet the eligibility requirements, Apple will replace the battery free of charge. ”

To check if your smartphone is part of the replacement program must go to this page on Apple’s official website and enter the serial number of the device within the text box. At this address the same as Apple explains instead how to locate the serial number of your smartphone. If the latter occurs suitable, the user can request a replacement at an Apple Store, an Authorized Service Provider, or the Technical Support online journal.

The program covers defective batteries of the iPhone 5 interested for two years after purchase, or up to 1 March 2015, choosing between the two coverage longer. Apple also notes that those who have already paid for the replacement of the battery on your device will be entitled to a refund. The program has already been launched in the United States and China, and will be expanded in other nations around the world since the 29th of August.

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